Gartner: The Case for Mobile Voice Search

How to Drive Revenue Through the Roof The first premise in this discussion is the enormous number of shoppers that start on their Smartphones, then abandon the search and finish later on their desktop. This is the ‘norm’ for mobile shoppers. This begs the question, ‘WHY?’ Why did they fail to purchase the first time? […]

CEO Blog: Cognitive Computing, Natural Language & AI: Game Changers

Most analysts agree that the next big thing in IT involves Natural Language Processing (NLP), semantic search. It’s a big thing because it will allow non-subject matter experts obtain answers to questions using only natural language to pose their queries. Share List

CEO Blog: Putting the ‘Cognitive’ in Cognitive Computing: NLQ

‘Cognitive’ is everywhere these days. IBM Watson is pushing the concepts of Cognitive Computing from cancer research to cooking recipes. VPAs (virtual personal assistants) are gaining acceptance and adoption. Just look at the explosion behind Amazon’s Alexa. Every technology show I attend has a few vendors now showing their Alexa interface and sometimes it even […]

You’re Betting Your eCommerce Business on . . . SOLR ??!!

What’s behind your eCommerce search box? You’re not going to like the answer As an eRetailer, one of the most critical functions on your website is your search box.  This is where your shoppers go to find things they want to buy.  The truth is that, deep down; you know it just doesn’t work very well.  […]

It’s elementary Watson . . . it’s all about Siri!

Without trying to be too dramatic here, everything has now changed.  The world has shifted.  We are in the midst of a technology paradigm shift.  Thank you, Siri. Here’s the how and the why of it.  As CEO of EasyAsk, I’m certainly attentive to my company’s needs.  I have to confess, I’m one of those […]

Oracle Buys Endeca – Another E-Commerce Software Company to Vanish?

Endeca goes to Oracle. Now that is big news. I’ve read nine articles analyzing the acquisition and they all paint the same picture: good news for Oracle’s BI solutions; an enhanced Oracle BI architecture with Endeca’s ability to integrate unstructured data; new functionality for Oracle BI in analyzing data from Hadoop. The consensus is clear: […]

Steve Jobs – We Have Lost a Giant

I heard the sad news an hour ago.  Steve Jobs passed away.  My reaction was immediate.  Loss.  Steve envisioned everything I love in our technology world.  He was brilliant.  He was fearless.  He had the courage of his convictions.  He took on the world and made no apologies. Think about it for a minute.  Apple […]

You’re Paying Endeca How Much?!

Endeca customers … when is the last time you looked at how much you are paying Endeca annually? You might want to take a second look at that.  While it might have looked like the right decision at the time, you’re now drowning in the annual maintenance costs.  And for what?  A search box that […]

Sherlock, IBM, EasyAsk and Bell

Watson, come here, I need you. (to be clear, Mr. is at the beginning of this quote) Famous phrase uttered by Alexander Graham Bell, the voice-over-wire transmission. Elementary, my dear Watson.  A famous Sherlock Holmes line, never written by Arthur Conan Doyle, by the way.  Straight out of the movies. So, Watson has always been […]