Archive for month: December, 2011

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It’s elementary Watson . . . it’s all about Siri!

Without trying to be too dramatic here, everything has now changed.  The world has shifted.  We are in the midst of a technology paradigm shift.  Thank you, Siri.

Here’s the how and the why of it.  As CEO of EasyAsk, I’m certainly attentive to my company’s needs.  I have to confess, I’m one of those guys who checks on my business at the traffic light.  Yes, I know.  I’m sorry.  But, as one of those guys, I’ve also seen plenty of others driving down the road, weaving across the lanes, and working their smartphones while driving – an accident waiting to happen.

Siri fixes all of that.  Yes, there have been dictation products on the market for awhile, allowing you to press a button, dictate your text or email, send and done.   But what Siri can do goes beyond what you have seen on a smartphone before – it understands the intent of the question.  Why?  Because there’s a Natural Language engine embedded within Siri.

We all cheered when IBM Watson won on Jeopardy!  And we might see what Watson can do when applied to large problems like healthcare.  But Watson ran on a network of computers that could run the Starship Enterprise.  Siri sits in the very palm of your hand using the multitude of services available on the Internet.  Siri will be in the hands of a hundred million consumers.  Watson will cost a hundred million dollars.  Okay, maybe not that much, but you get my drift.

Back to the paradigm shift concept – With Apple Siri on every iPhone or iPad and eventually on your computers, EVERYONE will reap the benefits of voice recognition on top of natural language.  It will become the standard way we all communicate with our computers, tablets, smartphones, and more – interactively, intelligently, naturally.  Ask your question EXACTLY as you would to a live human being and you’ll get what you asked for.  This is the advantage of natural language.  THIS is the paradigm shift.

But how does this apply to the business world?  That’s where EasyAsk steps in. 

Want your customers to find products faster and easier?  Give them a better shopping experience no matter where they search from – iPhone, iPad, PC, Mac, Android, etc.  Allow them to ask for exactly what they want, ‘Ladies blue blouses under $50’.  Magically, blue blouses start appearing. EasyAsk gives your e-commerce site that, and so much more.

Now take it one step farther.  Apply this concept to your business..  You are walking into an investor meeting and want the latest sales figures.  Push a button on your smartphone and ask, ‘What was closed revenue versus forecast last month’? EasyAsk displays both the actual and forecasted sales figures!  You’ve got the answer and your investors know you are on top of things.  Now you’re talkin’! (Pun intended). 

We’ve now taken real business productivity and made it ubiquitous.  You can find the right information faster via the same natural language interface on your smartphone and your computer.  We’re interactive, we’re intelligent and it’s all natural.  Paradigm shift indeed.  Give us a call or send us a note.  We’ll help you get it done, naturally.

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Magento, EasyAsk and IJHANA

IJHANA is a global technology consulting firm that delivers progressive eCommerce sites using Magento Enterprise and Magento Go, along with Magento Extensions. IJHANA is a Magento Silver Partner and have an unmatched understanding of the Magento e-commerce plaform.

IJHANA released a new case study on integrating EasyAsk eCommerce Edition with Magento, and the benefits one client received from the EasyAsk natural language search, navigation and merchanding. Click here to read this case study.

According to Kevin Calloway, Managing Partner at IJHANA:

“The e-commerce catalog was characterized by complex descriptions and terminology requiring a search product that intuitively knew what the visitor was looking for.  The EasyAsk natural language solution was easy to implement and dramatically expanded the search and navigation capabilities, helping the site convert customers faster.”

Ready to see how EasyAsk's eCommerce solution can help you? Request a demo!
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