Six Scary Site Search Statistics
and how to make sure your customers don’t run away screaming When eCommerce site search is working well, it is a dream for your customers; they can find what they’re looking for on the first try. No need to endlessly click through your site’s categories and attributes. Unfortunately, eCommerce search is too often scaring customers […]
Covid-19 eCom Blog Series: The Importance of Search for eCommerce
1. AI-Instant Search It’s a rapidly changing situation, but it’s safe to say that the global Coronavirus Pandemic has defined 2020. Nobody could have foreseen the dramatic changes to their way of life people have experienced across the world. Every non-essential merchant has been directly impacted by the pandemic and brick and mortar stores are […]
COVID-19 eCom Blog Series: Why your Search Box is your best Salesperson
It’s a rapidly changing situation, but it’s safe to say that the global Coronavirus Pandemic has defined 2020. Nobody could have foreseen the dramatic changes to their way of life people have experienced across the world. Every non-essential store has been directly impacted by the pandemic and stores are only now gradually starting to reopen. […]
COVID-19: When has eCommerce ever mattered more?
It’s a rapidly-changing situation, but it’s safe to say that the global Coronavirus Pandemic has defined 2020. Nobody could have foreseen the dramatic changes to their way of life people have experienced across the world. Many non-essential stores have been directly impacted by the pandemic and forced to close until further notice. These events have […]
2020 Storefront Roadmap: How EasyAsk and mStorefront are working together to take your B2B business into the next decade
The Infor Storefront marketplace has been left in chaos with many customers very unsure of the future of Storefront, others even searching for a new platform. As EasyAsk has always been the core engine powering Storefront, we’ve been working directly with increasing numbers of Storefront customers. We have found there is a lot of room […]
EasyAsk and mStorefront: a leading edge B2B solution
At recent TUG sessions, we’ve seen that Infor placed Storefront into an extended maintenance mode. Michael Watkins at Quality Pool Supply (a Storefront user) estimates the cost of replacing Storefront at $350-500K, but the great news is that there really is an alternative, and therefore a future for Storefront. Last month, EasyAsk ran a live […]
Six Scary Site Search Statistics
and how to make sure your customers don’t run away screaming When eCommerce site search is working well, it is a dream for your customers: they can find what they’re looking for, the first time. No need to endlessly click through your site’s categories and attributes. Unfortunately, eCommerce search is too often scaring customers away. […]
IRCE @ RetailX 2019: How EasyAsk impressed prospective customers
The EasyAsk team recently visited the Windy City to be a part of IRCE at RetailX. This year’s event merged three shows into one, with the Internet Retailer Conference and Exhibition (IRCE) holding its 15th annual event. RetailX attracted 20,000 attendees and more than 1,200 exhibiting brands, with EasyAsk proud to be counted among […]
What is Conversational Commerce and what does it mean for eCommerce?
What is Conversational Commerce? The term ‘Conversational Commerce’ is used to describe the connection between Sellers and Buyers through messaging and chat applications. Many people now like to use chat systems to accomplish different tasks, but until fairly recently, this kind of interaction has predominantly been used for accessing support, such as customer services. But […]
Using AI-based Natural Language to improve eCommerce
Search is the Gateway Search is essential in eCommerce – it is the gateway. Search is how consumers express what they want and if they don’t find what they want, they can’t buy it. People who choose to search have a far better idea of what they are looking for than those who browse, and […]