The technological world seems to be making a shift. It began with those three days in February 2011, when IBM’s Watson computer competed on Jeopardy! (By the way, the natural language super-computer trounced the shows two biggest champions!) And culminated with Apple releasing Siri in their latest model of cell phone, the iPhone 4S on October 14th, 2011.
You can feel the buzz in the air, a change in the winds, that a paradigm-shift is coming. The ability to tell your electronics what to do.
So wouldn’t it make sense that this same technology could be used by everyday consumers to shop on their smart-phones? Isn’t it logical, that the next step will be the ability to use this natural language technology to search and purchase items on your favorite website? That this technology would improve user experience, retention and increase conversion rates? Wouldn’t you want your favorite sites to be Siri-cized?
Well, if you’re a client of EasyAsk, this power is already at your fingertips… err… voice-box.
EasyAsk-powered sites such as: Lands’ End, Harbor Freight Tools, J. Jill, True Value and Coldwater Creek, are already Siri-cized. Customers of these and other EasyAsk clients can use their iPhone 4S or Android to verbally search for their products on their mobile-sites. And thanks to the natural language engine that powers EasyAsk, they’ll find exactly what they are looking for.
Now, I hear the nay-sayers, griping about the times that Siri doesn’t work as well as they want. First of all, Siri is cutting-edge technology, so of course it’s still working out a few of the kinks. But here’s where EasyAsk differs. With Siri, the options are so varied, it’s difficult for the software to search through the entire Internet to find the right answer every time. With EasyAsk, the data needed is pulled from the company’s product catalogue. So, if you’re on Lands’ End, you’re going to be searching for items Lands’ End is known for having, like swimwear, shoes, luggage, etc. If you’re on Harbor Freight Tools, you’re going to search for items they’re known for having; air compressors, engines, toolboxes or various tools. EasyAsk understands the context of your request and retrieves the right product on the first page.
This isn’t the future; it’s the present. EasyAsk sites are and have been ahead of the game, because EasyAsk has been mastering Natural Language for over a decade. Feel free to find out more here.
So go ahead, grab your iPhone 4S or Android 2.1, jump on Lands’ End and get ready for summer by shopping for a new bathing suit or try True Value and order that new grill you’ve been waiting for. It’s as simple tapping the search box, tapping the microphone, and saying what you’re looking for.
Welcome to the future.