When Small Is Beautiful: Why Bigger Isn’t Always Better

The eCommerce world is large, complex and fraught with both danger and the opportunity to open new markets and increase sales. The stakes are high, and companies want to make sure they are making all the right choices along the way. Those are some of the reasons why retailers choose to work with the industry’s […]

Merchandising in the Online Age: Part Two Making the Most of the Online Environment

While classic merchandising techniques such as cross-selling and up-selling remain important in today’s retail environment, eCommerce has brought many changes to the world of merchandising. There are new merchandising tools and analytics and algorithmic display techniques. Sales influencers have also changed dramatically with the increased importance of social media and customer reviews. Perhaps the biggest […]

Relevant Search Results: What Does That Really Mean?

Site search is getting better these days, and with that development comes the assumption that the most “relevant” results should always show up in the first page of the results display.  While that seems like a pretty reasonable expectation, there is actually more to it than meets the eye. “Relevancy” is actually a loaded term […]

Why Doesn’t Anyone Use My Search Box?

We don’t want to appear rude, but if this is a question you’ve been asking about your eCommerce site, the chances are it’s because it’s no good. Poor or inconsistent search results are a fact of life for all too many online retailers, with damaging results to conversion, sales and profitability. Here are a few […]

IRCE 2013 Come Get Yer Popcorn

We’re very excited to be exhibiting at IRCE 2013, going on right now in Chicago from June 4-7. As of now, the show has officially begun with the Opening Reception taking place in the Exhibit Hall. Wednesday, the Exhibit Hall is open from 9 am to 7 pm and on Thursday from 9 am to […]

Improve Your SEO with EasyAsk

SEO is the lifeblood of the online retailer. Most online shoppers begin looking for an item by using a well-known search engine such as Google or Bing, and how your products show up in those results is critical to your success. Making SEO additionally challenging for eCommerce businesses is the fact that their sites are […]

Managing the Pitfalls of E-Commerce Growth

Few things are more satisfying to an e-commerce retailer than experiencing rapid growth in site usage and sales. But with that growth can come challenges, which if not seen and addressed, can undermine the anticipated success and profitability. Many e-tailers begin with an off-the-shelf ecommerce platform, such as Magento, Netsuite or IBM Websphere Commerce, which […]