5 Ways to Optimize Your Searchbox

Q: A Search box is a search box . . . right?   How much difference can it make? A: All the difference. This might just be the single most important component in a successful eCommerce strategy and the key to driving significantly more revenue. It is essential to get the usability of the search box […]

No Point in Personalizing Bad Results

Personalization is a valuable and effective part of the shopping experience.  But personalization must always be just that – a part of the shopping experience, not the shopping experience.  There are occasions when a shopper asks for certain products and the search results are affected by personalization.  Being able to find relevant products through good […]

Research Shows Voice Input is Overtaking Typing on Smartphones

Voice as a Computing Interface is exponentially faster than typing, it is easier than typing, and computers are finally intelligent enough to understand 95% of what is said… compared to just 70% in 2010.  And people are using it more and more.  Just as Responsive Web Design has become a necessity since more people search […]

You’re Betting Your eCommerce Business on . . . SOLR ??!!

What’s behind your eCommerce search box? You’re not going to like the answer As an eRetailer, one of the most critical functions on your website is your search box.  This is where your shoppers go to find things they want to buy.  The truth is that, deep down; you know it just doesn’t work very well.  […]

Gartner Best Practices in E-Commerce Search – Part 1

July is “Best Practices” month here at EasyAsk – where we describe good search, navigation and merchandising techniques that can help you convert more customers.  As you and your teams ramp up for busy back-to-school and holiday seasons, we want to help you convert more visitors into sales.  Over the course of this month, our […]