What is Conversational Commerce and what does it mean for eCommerce?
What is Conversational Commerce? The term ‘Conversational Commerce’ is used to describe the connection between Sellers and Buyers through messaging and chat applications. Many people now like to use chat systems to accomplish different tasks, but until fairly recently, this kind of interaction has predominantly been used for accessing support, such as customer services. But […]
Using AI-based Natural Language to improve eCommerce
Search is the Gateway Search is essential in eCommerce – it is the gateway. Search is how consumers express what they want and if they don’t find what they want, they can’t buy it. People who choose to search have a far better idea of what they are looking for than those who browse, and […]
The Proliferation of Voice
And the implications for eCommerce Automation of the home environment through Voice It’s all about the Voice Share List
B2B Series Challenge 7: Dealing with Bad Data
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less usable, but it is time […]
B2B Series Challenge 6: Managing the Relationship
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less usable, but it is time […]
B2B Series Challenge 5: Omni-Channel
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less user friendly, but it is […]
The North Face unveil new outdoor fabric at CES 2019
An array of AI home devices, a foldable phone, autonomous vehicles and even an interactive plank of wood have all been launched this week at CES 2019, the world’s stage for innovative consumer technology. But alongside the high-tech gadgets, The North Face is showing how their latest technology will help consumers enjoy the great outdoors. […]
B2B Series Challenge 4: Dynamic Pricing
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less usable, but it is time […]
B2B Series Challenge 3: Customer-Specific Catalogs
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less usable, but it is time […]
B2B Series Challenge 2: Complex Part or Product Numbers
According to Forrester, B2B eCommerce in the U.S. will hit $1.2 trillion by 2021, seeing a Compound Annual Growth Rate (CAGR) of 7.4% over the next four years. It is therefore essential that B2B businesses optimize the experience for their customers online. B2B sites have typically been known as less usable, but it is time […]