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Progress Software is dedicated to providing service to our worldwide customers. Below is a list of the Technical Support centers that can provide users with timely and reliable customer service.

AMERICAS SUPPORT (US, Canada):
Progress Software Corporation
14 Oak Park Drive
Bedford, MA 01730
Tel: 1 800-425-8200
Email: support@easyask.com

Standard hours of operation:
English: 8:00am ET to 6:00pm ET Monday thru Friday
Spanish: 8:00am ET to 8:00pm ET - Llame GRATIS desde América Latina
Portuguese: 8:00am EST to 6:00pm Brasilia Time - Ligue GRATIS da America Latina
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ASIA PACIFIC SUPPORT:
Progress Software Pty. Ltd.,
1911 Malvern Road
Malvern East, VIC 3145
Australia
Tel: +61 3 9805 8686
Fax: +61 3 9885 9473
Toll Free 1800 064 797 (Australia only)
International Free Call:
Hong Kong: 001-800-77647377 (+PROGRESS)
Singapore: 001-800-77647377 (+PROGRESS)

Standard hours of operation:
9:00am AEST to 7:00pm AEST
9:00am AEDT to 8:00pm AEDT
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EUROPE, MIDDLE EAST & AFRICA SUPPORT:
Progress Software Europe B.V.
P.O. Box 8644
Schorpioenstraat 67
3067 GG Rotterdam
The Netherlands
EMEA Phone Numbers
Email: emeasupport@progress.com

Standard hours of operation are 8:00am CET to 6:00pm CET, Monday through Friday.

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PRIVACY TERMS OF USE TRADEMARKS SITE MAP CONTACT US

Progress Software Corporation supplies business application platform, soa infrastructure and data infrastructure software that simplifies and accelerates the development, deployment, integration and management of business applications and Service-Oriented Architecture (SOA). Our superior business application platforms include Progress OpenEdge for high performance SOA integration and software as a service (SaaS), and Progress Apama for complex event processing. Our innovative event-driven SOA infrastructure solutions include Progress Sonic Enterprise Service Bus (ESB), Progress DataXtend semantic data integration, Progress Actional SOA management and SOA governance, and DataDirect data connectivity for mainframe SOA and web services. Our data infrastructure products include DataDirect Connect for database driver and data provider connections to relational databases and XML data integration, EasyAsk for enterprise search and e-commerce, and ObjectStore object data management.

Progress EasyAsk delivers powerful, easy-to-use software for information discovery and analysis. Used widely by industry leaders, EasyAsk leverages its natural language query technology in two distinct offerings: EasyAsk for Operational BI and EasyAsk for eCommerce. EasyAsk for Operational BI software delivers BI to the masses. It can be used by virtually any authorized user within or beyond the enterprise to easily access and analyze business intelligence information on demand. EasyAsk for eCommerce is the retail industry's most intuitive Website search, navigation and merchandising software. It helps merchandisers to deliver immediate ROI through increased conversion rates, sales revenue and customer satisfaction.