ISV Solutions

More than ever, organizations are relying on technology to empower employees, customers and partners with the ability to access data trapped in multiple business applications. The result is a requirement that independent software vendors (ISVs) enable a link between the insight represented in that data and the ability to extend access to a non-technical, business-user base. 

The EasyAsk® embedded natural-language search and query technology allows ISVs and Progress application partners to create that link and differentiate their applications from the competition. With EasyAsk for ISVs, a wide range of business users gain integrated access to critical business data and operational intelligence through a single point. Using everyday language, business users can ask questions of the application and retrieve the specific answers and insights for which they’re searching.

Extended Information Access Query and Reporting Drives Adoption

The EasyAsk platform leverages and complements existing embedded business intelligence tools within applications, offering an intuitive interface that allows business users to search for answers with a single query. The ability to quickly and easily query and interact with application data allows a much broader range of users to leverage the data and respond more effectively to their dynamic business environments. For example, with EasyAsk:

• Financial professionals can easily view aggregated information, such as the status of accounts receivable, resulting in faster payments—all without relying on IT for information access and reporting.
• Consumer goods distributors can enable business users, who are unsure of exactly what information they need and where the data sits, to use natural-language queries such as “Which products had the highest sales unit 2005?” or “Show the growth in sales for each product line from 2005 to 2006”—without the need for IT assistance or custom programming.
• Insurance companies can enable business users to gain immediate insights into volume, workflow and ongoing interactions with brokers, such as how many new business quotes exist, which brokers are bringing in the most business and what areas of the business are the most profitable.

EasyAsk is the only embedded search and query technology to deliver operational and analytical reporting in real-time, allowing every employee to get closer to their business and help drive the decisions that affect it. The complete business reporting solution allows users to easily create, customize and professionally present reports in a variety of formats. With EasyAsk, end users can achieve greater operational efficiency, accelerate performance and anticipate and respond to customer demands.

EasyAsk has helped dozens of leading software vendors to improve user satisfaction and enhance the overall value of their business applications designed for use in the medical, CRM, manufacturing, financial services, government and technology industries, as well as across departmental lines such as HR and finance. Customers include companies such as Siemens Medical Solutions, Ceridian and Apprise Software.