EasyAsk Professional Services follows a proprietary implementation methodology called 4D. The EasyAsk 4D Implementation Methodology is based on a four-phase project lifecycle. The four phases include:
Define customer requirements, scope and functional specifications
Understand and design the components of the implementation
Develop and launch the application
Continually enhance and support the implementation
The four phases are based upon rapid application development techniques that have been tailored and streamlined for implementing scalable EasyAsk solutions. Each phase of 4D is comprised of a series of tasks, milestones, and deliverables that are essential for a successful implementation.
This methodology describes each phase of the project in detail, highlighting essential tasks, milestones, deliverables, roles and responsibilities for each phase. With EasyAsk’s advanced implementation methodology, customers are able to significantly improve employee productivity, strengthen partner relationships or increase eCommerce transactions in a matter of weeks.