…natural language search allows our customers to find the exact product in a single click…- Marc Joseph, CEO, DollarDays International
The fact that dozens of brand-name online retailers have deployed EasyAsk was a huge selling point.- Mike Fabrico, Vice President of Information Technology, Broder Bros.
EasyAsk’s emphasis on improving customers’ shopping experiences reinforced our own philosophy…- Karen Reed, Senior Vice President of Marketing, Coldwater Creek
Let the customers tell you exactly what they want in their own words. Natural language search allows your customers to express what they want – women’s medium red rain jackets under $75 – and get those exact matching products. Natural language also does so much more for your site (term stemming, attribute awareness, automatic spell correction, relaxation and more) that delivers the best customer experience in the industry.
Ease of use, relevance, find-ability and always delivering results are the four most important aspects of search technology. To deliver those objectives, a lot has to happen behind the scenes. And that’s what puts EasyAsk natural language in a class by itself with all the key features:
Getting your customers to the products they want in the most expedient fashion is critical to optimizing shopping paths and converting more customers and increasing shopper satisfaction. EasyAsk has a number of advanced features such as relevancy, Search as you Type (SayT), auto-complete and SKU/variation awareness that streamlines the path to finding just the right product on your site. No other search and merchandising tools do all this.
EasyAsk’s advanced search and display features deliver more relevant results in an optimized manner. Those unique advanced features include:
EasyAsk eCommerce edition provides easy-to-use tools that enable merchandisers to manage how products are promoted on the site on their own, without relying on the IT staff. In a flash, merchandisers can adjust how and where products are shown on the site, and create compelling, timely offers and promotions that increase the number and dollar value of sales.
Most merchandising and promotional tools in e-commerce platforms provide a rigid, static environment to rank and associate products for display and promotion, giving most merchandisers headaches. EasyAsk Commerce Studio provides an easy to use environment where merchandisers can quickly set up promotions that automatically adjust to the selling environment:
EasyAsk search analytics deliver actionable intelligence about your customers and their purchase behavior which allow you to optimize your site, promotions and the products you sell. A variety of reports tell you what product customers are looking for, how they found them, and if those customers converted. Each line of the reports is linked to a preview of the product listing and area of the site, allowing you to directly see the customer experience.
The EasyAsk analytics go beyond simply seeing what visitors searched for, providing a rich trail of information about the customer experience and results of that experience. With EasyAsk, your team can:
Regardless of your choice in an e-commerce platform (Magento, WebSphere, hybris or others), EasyAsk provides a complete integration to speed your deployment and deliver a seamless site experience for your customers. EasyAsk is also the only third party site search provider that offers BOTH a SaaS/cloud- based and on-premise solution, giving you deployment flexibility.
EasyAsk has out of the box integration with the leading e-commerce platforms to speed your deployment and is highly-tuned straight out of the box to provide value in days, not months. With EasyAsk you get: