Testimonials

“Within weeks we saw a 28% drop in failed searches and a 10% increase in conversion rates. And, because customers could easily locate the items they were looking for, call center activity dropped significantly. Between the increase in sales and the decrease in costs, the payback from EasyAsk is about $4 million annually.”– Bill Bass, Sr. VP, E-Commerce

EasyAsk eCommerce Edition

Site Search, Navigation and Merchandising

EasyAsk eCommerce Edition has helped customers achieve industry-leading conversion rates that dramatically increase their e-commerce revenues. The intelligent search, navigation and merchandising capabilities of EasyAsk eCommerce Edition deliver the right products on the very first page to speed customer purchases.

Natural Language Delivers Superior Search

With EasyAsk natural language search, customers can use the search box to enter complete phrases describing what they seek – “red sleeveless dresses under $50” – and get exact results the first time. This superior search enables buyers to find products faster which dramatically increase conversion rates.

The most frustrating experience a buyer can have is entering a search and getting a “no results” page. EasyAsk’s natural language technology drives better underlying search techniques such as spell-checking, relaxation and stemming to eliminate far more “no results” pages than keyword search engines.

For shoppers who want to navigate the site to choose products, EasyAsk delivers more effective navigation. The natural language engine allows e-commerce managers to derive a richer set of attributes inside the navigation bar. This allows a more descriptive navigation enabling shoppers to find products faster.

Merchandising Made Easy!

The EasyAsk Commerce Studio provides a suite of easy to use tools that allow your merchandisers to deliver compelling, timely offers and promotions that will increase purchases sizes and overall revenue. Via the EasyAsk Commerce Studio merchandisers can quickly and easily:

  • Optimize product searches based on a variety of parameters such as sales popularity and relevance.
  • Up-sell and cross-sell related products and accessories.
  • Trigger graphical rollover displays.
  • Test new promotional strategies.

Actionable Search Analytics

EasyAsk delivers the integrated, accurate feedback and analysis reporting that supports continuous conversion rate improvement. EasyAsk’s built-in analytics allow your team to manage the search environment on their own:

  • Track search activity and understand the impact of search on conversions.
  • Identify problematic searches, add words, terms or attributes to the dictionary, and associate them with specific products.
  • Identify search patterns and buying trends.
  • Monitor transaction volume and product sales trends.

On-Premise or SaaS: You Choose

EasyAsk is the only leading e-commerce search, navigation and merchandising solution that let’s you choose the deployment option that works best for you: on-premise or SaaS.

While most on-premise search solutions take months to configure and tune, EasyAsk eCommerce Edition is easy to deploy and manage, delivering rapid value in days. EasyAsk has highly tuned, out of the box search performance that provides unmatched search quality without the need for extensive search tuning. The software installs in minutes, and immediately reads product catalogs to generate initial search dictionaries in hours. From there, the easy to use analytic and search management tools allow marketing staff to tune the search capabilities, delivering a full implementation in days, instead of months.

If you prefer a SaaS implementation, eCommerce Cloud Edition providing an easy to use and an affordable way to upgrade your e-commerce site with natural language search, navigation and merchandising. With many SaaS e-commerce search solutions, you had control of your tuning and merchandising to the SaaS solution provider. Not with EasyAsk. eCommerce Cloud edition gives you the easy to use Commerce Studio so YOU are in complete control to optimize your search and merchandise your products effectively.

Learn more about eCommerce Cloud Edition

Mobile and Facebook Commerce

EasyAsk eCommerce Edition offers extensions for mobile commerce and Facebook commerce, giving you the superior natural language search, navigation and merchandising for your mobile commerce sites and Facebook stores. These editions offer unique technology that optimizes the visitor experience for mobile devices and your Facebook site, ensuring higher conversion rates.

EasyAsk eCommerce Solutions for Mobile Commerce
EasyAsk eCommerce Solutions for Facebook