EasyAsk

EasyAsk Business Edition is simply the easiest way for ANY business to find the right information at the right time from their corporate applications. With EasyAsk’s innovative and intuitive natural language interface, users just ask questions of their corporate data in English and get immediate answers. No coding, languages or report building required. Finally, an information access tool truly designed for a casual business user.

The Easiest Way to Find Critical Information

For all the money spent on business applications like ERP, CRM and HR, finding the right information at the right time from these information silos remains increasingly elusive. The transaction style user interface of most business applications are designed to capture information, not offer insights, while reporting and analysis tools cater to technical personnel and analysts, leaving business users out in the cold.

EasyAsk Business Edition gives business users the easiest tool on the market to gain streamlined access to corporate data – ERP, CRM and others – in a safe, secure manner. Via a revolutionary, intuitive natural language question and answer interface, users find, use and share information in real-time – all without learning cryptic computer languages, or requiring specialist skills or lengthy training.

Ask Questions in English and Get Answers

With EasyAsk Business Edition, users avoid the complexity of traditional business reporting tools. Our groundbreaking natural language technology employs a familiar Internet search methodology that quickly gets your corporate data into the hands of the LOB managers and knowledge workers that need it. In standard, everyday business language, users simply ask questions like:

• Marketing: Which leads sourced from the website did not attend an online event last quarter?
• Sales: Which of my customers bought the combination of product X and Y one year ago or earlier?
• Services: Which customers have contracts expiring this quarter and have 5 or more open level 1 cases?
• Operations: Which customers who purchased two quarters ago did not pay an invoice last quarter?

Load-And-Go Deployment

EasyAsk Business Edition is pre-integrated into leading on-premise and SaaS applications like SugarCRM and NetSuite to deliver immediate results. EasyAsk snaps right into your application and data for rapid deployment and lower IT costs. Users are asking questions of corporate data sources within hours.

Out of the box, EasyAsk Business Edition understands more than 7,000 words and knows how to interpret critical business terms such as Sales, Customers, Quotes, Opportunities, Orders and Products. Once EasyAsk is connected to your business application, it immediate learns more by reading customer names, employees, product names and more, and automatically augmenting its linguistics with these terms.

Easy to Use Collaborative Tools

EasyAsk provides a highly collaborative environment for discovering information and sharing results. Its natural language interface and continuous drill-down capabilities provide the most intuitive, human way to explore data.

The English question and answer style interface requires no training. As the user types in the search box, EasyAsk provides suggestions based on previously asked questions. EasyAsk also provides a preloaded set of sample questions tuned to the needs of your users. To refine results, users just keep asking questions!

Once users find the information they want, they can use the easy, single button operations to chart the data and build reports, export the data into Excel for further analysis, add information to a personalized dashboard, or save and share reports with co-workers. And co-workers can even vote on the best reports—boosting the value of the report repository.

Leveraging Business Reporting Tools and Assets

EasyAsk also indexes and searches existing BI reports either embedded inside your applications or built with external BI tools. This gives users a unified search environment across all information sources. As users type a question, EasyAsk displays suggestions for existing reports on the fly, increasing the accuracy of results while reducing search time.