Archive for month: July, 2015

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“You Can’t Always Get What You Want” – The Realities of eCommerce Search

Sometimes online shopping in 2015 is a flashback to 1969 when Mick Jagger and Keith Richards sang the above titled song in their album ‘Let It Bleed’. You search for something to buy, but the website doesn’t seem to understand what you are asking for and delivers up stuff you didn’t want. You look at the results and decide to shop elsewhere. Lost customer, website bad.

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You’re Betting Your eCommerce Business on . . . SOLR ??!!

What’s behind your eCommerce search box? You’re not going to like the answer

As an eRetailer, one of the most critical functions on your website is your search box.  This is where your shoppers go to find things they want to buy.  The truth is that, deep down; you know it just doesn’t work very well.  Most eRetailers think that “search” is just “search” and that all search tools are just about the same.  They expect that their search has some navigation, basic spell correction, and maybe type-ahead.  If that’s all search offers, then what’s the difference, really? Read More

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