The Integration of EasyAsk Search and Merchandising with Magento Allows Customers of Any Size to Take Advantage of the Conversion Power of Natural Language
BURLINGTON, MA and LOS ANGELES, CA—November 1, 2011 – EasyAsk, the industry leading provider of natural language e-commerce search and merchandising solutions, today announced a partnership with Magento, the fastest growing e-commerce platform in the world, to integrate EasyAsk’s best-in-class natural language eCommerce search, navigation and merchandising platform with Magento, bringing the solution to Magento merchants around the globe. The integrated solution makes it faster and easier for Magento Enterprise and Community customers to power their sites with EasyAsk’s enterprise-class natural language search and merchandising to increase conversion rates, deliver the best shopping experience and grow their e-commerce revenue.
“Converting visitors into buyers is a significant priority to our customers regardless of size or sector,” said Phil Robinson, Vice President of Business Development at Magento. “The EasyAsk search and merchandising solution uses natural language technology to provide an enterprise-class solution that is affordable and easy to use by any size customer. Now, any of our merchants can take advantage of EasyAsk to increase their conversion rates and grow their eCommerce revenue.”
The EasyAsk eCommerce search and merchandising software – available on-premise or as a service (SaaS) – is a comprehensive, full-featured solution that uses natural language technology to offer superior capabilities, including:
- Intuitive natural language search that allows customers to enter highly descriptive search phrases – “men’s blue polo shirts under $50” – and find the exact products they seek in a single click
- Powerful automatic features such as relaxation, spell correction and more, virtually eliminating the “no results” page creating a better shopping experience and drastically reducing lost visitors due to search
- Integrated faceted navigation powered by natural language attributes that make it faster and easier for shoppers to navigate to products they like and speeding conversion
- Easy to use merchandising tools which allow non-technical users to create powerful promotions with cross-sell and up-sell offers driven by natural language rules
- Advanced analytics that identify trends in shopping behavior, brand experience and more, providing pinpoint advice to merchandising teams to better tune the shopping experience
EasyAsk eCommerce Edition has helped customers achieve industry-leading conversion rates that dramatically increase their e-commerce revenues.
The EasyAsk Magento Extension integrates EasyAsk search, navigation and merchandising with the Magento eCommerce platform for fast, easy implementation and delivers a seamless customer experience for site visitors. The Extension and the easy to use EasyAsk tools allow customers to implement EasyAsk natural language search and merchandising in days versus the weeks or months required by other third party search platforms, for faster return on investment.
“We are pleased to partner with Magento to create an innovative eCommerce solution that combines to deliver the best customer conversion rates in the industry,” said Craig Bassin, CEO of EasyAsk. “Blending EasyAsk’s natural language technology with the state of the art eCommerce functionality of Magento allows customers of any size to offer a superior shopping experience that will fuel their eCommerce growth. We are truly delivering the benefits promised by IBM/Watson to all of our EasyAsk eCommerce customers and doing it today.”
IJHANA, a leading e-commerce consulting firm and Magento partner implemented the combined Magento and EasyAsk solution for a large tool retailer with a catalog of over 5,000 items. “The e-commerce catalog was characterized by complex descriptions and terminology requiring a search product that intuitively knew what the visitor was looking for,” said Kevin Calloway, Managing Partner, IJHANA. “The EasyAsk natural language solution was easy to implement and dramatically expanded the search and navigation capabilities, helping the site convert customers faster.”
Magento (http://www.magentocommerce.com/) is a feature-rich, open-source, enterprise-class eCommerce solution that offers merchants a high degree of flexibility and control over the user experience, catalog, content, and functionality of their online store. In August 2011, Magento was acquired by eBay Inc., and is now part of the X.commerce division (www.x.com). Launched in 2007, the Magento platform now serves tens of thousands of merchants worldwide, and is supported by a global community of solution partners and third-party developers. Magento Go is a hosted, software-as-a-service solution that provides small and growing merchants with the ecommerce tools they need to succeed online. Based in Los Angeles, Magento, Inc. is a fast-paced, entrepreneurial organization dedicated to the mission of enabling the eCommerce ecosystem. www.magentocommerce.com
EasyAsk is radically changing the speed and ease of how people find information through the company’s ground-breaking natural language search software. EasyAsk software products go far beyond traditional search, allowing users to simply ask questions in plain English and receive highly tuned results on demand. The EasyAsk eCommerce Edition uses this unique technology to deliver an industry leading website search, navigation and merchandising solutions that boosts online revenue through increased conversion rates, better customer experience and agile merchandising. EasyAsk Business Edition revolutionizes enterprise decision-making, moving beyond traditional business intelligence solutions with easy, low-cost deployment and a unique natural language interface that extends access to information anywhere in the organization.
Based in Burlington, Massachusetts, EasyAsk has long been a leader in natural language information analysis and delivery software. Customers such as Coldwater Creek, Lands End, Lillian Vernon, Aramark, TruValue, Siemens, Hartford Hospital, Ceridian, JoAnn Fabrics and Harbor Freight Tools rely on the EasyAsk software products to run their business and e-commerce operations daily. For more information, please visit EasyAsk.